Review Time
If I could rate this company any lower I would. Bought this as a Christmas gift for my daughter and it turned out to be a COMPLETE waste of $300 for them to say you, your mother, your mother's mother, and your mother's mother are 100% European and there are no African women in our database that match your DNA sequence.
Whaaaaattt?? That was it. No further information.
Their database has to be subpar at best. Ancestry has us as 7% Celtic/Gaelic, 4% Nordic, and 3% Western European. West African 71%, Central African 14%, and Southern African 1%. But African Ancestry says there are NO African women in our database that match your DNA sequence, UNBELIEVABLE! Needless to say, both my daughter and I are extremely disappointed and disgusted with this company of supposed African Americans preying on other African Americans and pretending to help them find their roots. Shame on you and may your ancestors "bless" all of you the way you have "blessed" your customers.
AVOID THIS SERVICE AT ALL COSTS! The company engages in misleading advertising to attract customers while only testing for mitochondrial or Y chromosome DNA. This severely limits the product's effectiveness, leading to inaccurate results for individuals with predominantly African ancestry, often categorizing them as European or Portuguese. Their databases are insufficient, and their pricing exceeds that of more reliable alternatives that offer superior testing and data, such as other well-known services. I highly recommend not considering this option unless you can definitively trace mitochondrial DNA from a specific African region, which is nearly impossible without being fully African. Additionally, I discovered a complaint with a consumer protection agency, and the company did not address their misleading practices or provide any partial refunds. I urge you to check other reviews on this service, as many report similar frustrations.
AVOID THIS SERVICE AT ALL COSTS! This company employs deceptive advertising tactics to attract customers while only testing for mitochondrial or Y chromosome DNA. This limitation results in inaccurate classifications for those with significant African ancestry, often mislabeling them as European or Portuguese. Their databases lack comprehensiveness, and their prices are higher than those of competitors that offer more reliable testing and comprehensive data. I strongly advise against using this service unless you can confirm the inheritance of mitochondrial DNA from a specific African region, which is nearly impossible unless you are entirely of African descent. I also found a complaint with a consumer protection agency, and the company did not acknowledge their misleading practices or provide any refunds. Please check other reviews regarding this service, as many share similar experiences.
I appreciate those who shared their experiences before I made the mistake of purchasing. I haven't bought the product yet, but I'm so glad I checked the reviews first. I suspect some ratings may be from employees promoting the service, and I hope that's not the case here. As someone on a fixed income, I was saving to make this purchase, and for the price, it should offer much more detailed information compared to cheaper alternatives. The pricing is concerning, especially since many are interested in tracing their African roots, which is the primary reason for purchasing this service. I hope they improve their offerings or at least lower the prices to build trust. Quality should take precedence over profit. I'll be monitoring for any positive changes.
I took the test years ago and was thoroughly satisfied with the results. Many negative reviews seem to stem from personal disappointment rather than the service itself. The reality is that many individuals of African descent carry European haplogroups, which can lead to misunderstandings. One can have African ancestry yet not be directly connected to a specific tribe. For instance, if a white man has a child with a black woman, the child will inherit the father's haplogroup. It's essential to understand that appearances can be misleading. I have a white relative who shares my paternal haplogroup, and we look nothing alike despite our family connection. If you're considering this test, I recommend you proceed to learn about your ancestry. I suggest taking multiple tests from different companies for comparison; I've done this and found consistent results.
I wish I had looked at reviews before being swayed by marketing. My patriclan results indicated that my father's lineage is entirely European, which is outrageous given that his family were enslaved in Arkansas for generations. I resemble my paternal grandfather, so suggesting my father might not be my biological parent doesn't hold up, especially since other tests have accurately connected me to relatives on that side. Many reviews reflect similar issues with patriclan results, indicating a potential flaw in their testing. While my matriclan results seemed accurate, I find it hard to verify. I've requested a retest or refund but have had no success reaching them by phone. I was eager to learn more about my ethnic background, so receiving these results was a huge letdown. I hope they can rectify this situation so I can reconsider this review.
I was let down by the product I paid a premium for. My Patriclan Certificate indicated a connection to people from Spain and Portugal, with no additional details provided. I believe there should be alternative methods to access results beyond logging into an account, as technology can be unreliable. My wife also ordered a Matriclan DNA kit for me as a gift, but we have faced issues accessing our accounts. We've been unable to log in, and the certificate we were expecting in the mail hasn't arrived. I hope the company can resolve these issues soon. It’s disheartening to leave a negative review about a service meant to connect our community.
This service has truly transformed my understanding of my heritage. I always knew I had African roots, confirmed by previous tests showing a high percentage of Sub-Saharan African DNA. This service stands out as it traces mitochondrial DNA and Y-chromosome lineage to specific ethnic groups in their database. They successfully linked my maternal lineage to the Tuareg people in Mali and my paternal lineage to the Fula people in Guinea-Bissau. Both groups have rich histories as semi-nomadic herders and agriculturalists. I didn't stop at my direct lineage; I encouraged my father to take the test to explore his ancestry and found connections to the Yoruba people in Nigeria. I'm also working on tracing my maternal lineage further. While some reviews express dissatisfaction due to European ancestry results, it's important to remember that these findings are part of a diverse family history. I encourage anyone from the global African community to explore their roots through this service.
I participated in the matrilineal test and also gifted a test to my half-brother for his patrilineal data. Overall, I was pleased with my experience. My brother faced a minor issue with the return envelope missing from his initial package, but customer service resolved it quickly. I had previously tested with another company, and the results from both services aligned well. My investment in this service was certainly worth it.
I'm very satisfied with the results I've received. I have always known of my African ancestry, particularly from Sierra Leone, as my father is 98% African. Unfortunately, I cannot test my mother since she has passed, but I'm grateful for the confirmation of my heritage. Thank you for this valuable service.
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African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.
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