This company is a bunch of crooks. They sign you up to a ‘vip customer service experience’ for first dibs on future product launches during your first purchase. Send an email like every other company. For free!!This so-called vip experience is listed as £0.00 on checkout and CANNOT be un-ticked. But you think to yourself, I cannot un-tick this but, it’s nil, I’m sure it’s fine. It’s not fine. At no point on the site is the customer made aware that the £0.00 morphs into a monthly charge for membership that costs more than the actual product purchased. They’re having a laugh. It’s unreasonable, on principle, to charge a monthly fee (for a nonexistent service) that is in excess of the cost of the product. The site should make clear what it intends to do. At point of sale. To give customers a choice. BUYER BEWARE. Swerve this company.
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