Review Time
This company is a scam I perchased their product last year and they started charging me every month I notified them to stop last year they stopped for one month and started charging my account again this year I tried again to notify them the got mad and charged my account 4 times in one week I notified my bank they closed my account info I disputed the charges and got my money back with new account. THIS SCAM COMPANY DONT EVEN HAVE A PHONE NUMBER IS SUSPECT! SCAMMERS ALERT!
Had similar experience as others - ordered body scrub that arrived and then they started taking £23 every month - rang the bank to stop it as soon as I realised and emailed the company to cancel last year - which of course hasn't happened! I see they are still trying - getting declined notifications from the bank. This is Get Glownetic.
My original purchase with "Afroscrub" was in July 2025 for 2 of their scrubbies. Without my knowledge or consent, they tied a subscription to this purchase, illegally using my bank card. The monthly charges are $29.99 and I'm not sure for what. I never received more product or correspondence, so what was it that they were illegally charging me? Anyway, I had to get a new bank card in the fall for some reason. I never noticed that I was being charged for this subscription until today! It's now February and I'm checking...somehow they have charged me 2 charges that went through already and now there are 3 more pending charges of $29.99! I sent them an email demanding all of my money back for 9 unauthorized charges of $29.99. They sent me an email saying they canceled my membership for me and that was it. I responded back to them and got an automatic return of my email saying they don't exist.
I've ordered fromthem received one sponge in July 2025 never subscribed and they have been taking money out of my account keep charging on my account sent them emails about the situation the emailed me back and told me I subscribed and I didn't subscribed they never sent me any product and still taking money out my account ask for refunds never replied back now all of a sudden I can't send anymore emails tonight they charged on my account four times tonight I will be reporting them .
Stop the subscriptions it's a ripoff.
I was charged $29.99 in 2 days when I didn't buy anything in 6 months. I also have canceled the subscription twice. I DO NOT RECOMMEND BUYING FROM THIS COMPANY.
The scrub itself is great, but I agree with others. They have this hidden ‘VIP’ membership added without you knowing until money has been taken out. When disputed, the customer services team did stop the subscription. However this morning, money has been taken out yet again without my knowledge. So they have kept my bank details to take money out months later after not taking any. I have contacted them several times to sort this issue yet again and will dispute it with my bank this time. It’s disgusting and dishonest behaviour!
Scammers
I bought a scrub (buy one get one free) and a soap last June. Come to find out in August they had taken a payment (also in July but I’d missed that) that I hadn’t authorised and I hadn’t signed up to any subscription either. Contacted them and the didn’t acknowledge the fact I hadn’t signed up for a subscription they just said they would cancel it. They didn’t reimburse the £46 they had taken but I was just glad they’d cancelled their unauthorised subscription….or at least I thought they had. Had notifications that another £23 was pending from my account today. Have to contact the bank tomorrow to dispute the payment but they wouldn’t cancel the pending payment as they say it’s already left my account. Probably have to close that credit card account now as they’ll always have access to it now.
DONT FOOL WITH AFRO SCRUB They are scammers. I did receive the product, but did not sign up for a subscription. Have been charged every month since July! Asked tjem for a refund and they told me that tjaybcand refund after payment is processed. I got them to cancel the subscription I DIDNT AUTHORIZE...then they told me I wouldn't be charged anymore. That was in Oct and why did they start back up this month!!! FK Afro Scrub. I went on the site to see how I could have made this mistake and the subscription box is already checked before u complete your transaction. So all these people are saying the same thing and they want u to believe u are the one thatvset up the subscription when they have already donr it in house. All these people including me couldnt have signed up for something and have the same complaints.
SCAMMERS. They apply a “subscription” when you place an order. I was being charged $47 a month for a “VIP access subscription”. You do not receive any products, it is a scam and I did not request or add a subscription to my cart. I have emailed them multiple times and all they do is lie about refunding and cancelling your “subscription”. It has been 6 months since my first order and these numb skulls just charged me again today. I’m now chasing money back through my bank investigating them. Save yourself the headache.
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