I'm not sure if this company's customer service department lack understanding of their promotion(s). I have been going round and round with this business, but I paid for 4(four) sponges individuality so the total number of items should have been 9(nine) items since it was buy two get two free, I only received 5(five) items which one was VIP status which wasn't free I was charged an extra $29.99. I had to dispute the charge just to get them to state they would refund my money, which I haven't received YET. This is a scam. BYER BEWARE!!! There IS NO free PROMOTION!!! Plus the items are coming from somewhere other than Africa. I will dispute this purchase with my financial institution as well.
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