At the time of my purchase, Afroscrub had a "BUY 1 GET 1 FREE" deal. So, I purchased two exfoliating net sponges as the deal was buying 1 to get 1 free. Waited for delivery...nothing! Tracking number said it was delivered but no physical items was left at my doorstep or mailbox. Checked my cameras, no signs of theft. It was nothing! Emailed their support 'where's my package'? They responded, "Your order was part of your subscription and does not include physical shipment". EXCUSE ME... Subscription?? What subscription? It clearly states "BUY 1 ONE GET 1 FREE". Nowhere it says my purchase was a *subscription*. I was livid! They sold me a subscription but not the product, even though there was no verbiage of the word subscription in my order. It was misleading, I felt I got scammed!! The support team refused refund and refuse to send me the two (2) exfoliating net sponges that I purchased as the site said so. They did not honor my request. AFROSCRUB IS A SCAM!! DO NOT PURCHASE FROM THIS SITE!!! They'll sell you a subscription instead of the actual product. BULLSHIT!! Disappointing.
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