afroscrub.com

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1 Based on 121 reviews

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Paula Anderson
Do not trust this company

The African net sponge itself is a perfectly fine product. The companies policies and traps are where things aren't great with Afroscrub. When checking out the product there is a box that says "premium VIP support and access to new product launches", this type of box is often seen in the check out portion of websites and often means that you're agreeing to join their mailing list. Unfortunately, this was not the case for Afroscrub. What this box actually means is that you are agreeing to a subscription and will be charged every month for another product+shipping. It does not state anywhere in the process that you are agreeing to this subscription and my first knowledge was a charge on my account. When I queried Afroscrub about it they said it was because I didn't uncheck the box and that the charge could not be refunded as the order had already been sent to the warehouse (note that the warehouse is based in China - this location is also suspicious). After several frustrating emails and me quoting their own policy back to them I was able to get a refund and have the subscription cancelled but honestly the entire situation felt very suspicious and like a scam for more money

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Date of experience: Jul 30, 2025

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