I thought Afterpay would have a vetting process for the businesses it partners with, but turns out they don’t. Purchased what were meant to be bamboo sheets from Adorearth, and what they sent me were microfibre sheets you can buy from Amazon for $100+ less.
Contacted the seller requesting a refund and received no response, so lodged a dispute with Afterpay. The seller insisted to them that they sent me bamboo sheets and that I could return them (still haven’t responded to my email). Afterpay then closed the dispute when I provided evidence of this happening not just to me but other people too, because they’re only concerned that the seller said I received a product, doesn’t matter if it’s the product I ordered or not.
Afterpay is paid by the businesses that use it, so there’s no incentive for them to try and avoid working with scam companies that mislead their customers and use false advertising. I have closed my account and won’t use them again due to their lack of customer care and focus.
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