We purchased a granite bistro table. When it arrived cracked and crumbling in the box, they removed it and had a new one delivered the next day. When I saw it, it looked as though it were just dirty and a little granite cleaner would get rid of that spotty hazy look. I was wrong, and since I accepted it, they won't do anything about it. The manufacturer says it is normal wear and tear. Really. How do you wear and tear something right out of the box? I've bought furniture there before, without any issues, but when there is an issue, I would expect them to at least try to solve the problem. They just accepted the manufacturers obvious uninformed bad decision. I've had a granite professional look at it and says it will run around two thousand dollars to make it the way it should have been finished at the factory. Oh, and it wasn't even sealed! I am done with American Furniture. There is nothing American about it.
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