I am really sad to have to write this but im suffered months of physical pain and mental trauma and I dont wish for a to go through the same thing.
I originally visited the clinic to have 23 crowns, 4 implants and 3 root canals. However this turned into 12 root canals and 2 implants as I was unable to proceed with the 2 other implants due to the pain and swelling m
During my first appointment I had all my teeth shaved, the 12 root canals done (I was unaware they were doing this many as i was sedated, and had not even agreed to this) then i the impressions taken for my teeth and was given temporarys. These instantly broke, leaving the nerves of 1 tooth exposed, amd i spent the night in absolute agony.
My next visit i was sedated again for the implants, to which I only had 2 because of the pain i was in. I then got my actual bridges after.
The first set of bridges were horrendous. They were far too small for my mouth and looked ridiculous. However, i was asked to sign to say i was satisfied immediately after being sedated, dazed and confused,and my face was black blue and swollen, so I put it down to this, in the hope once my face and month had gone back to normal, it would be ok. The bridges were also very mis shaped and bulky, and my upper teeth didnt line up with the bottoms.
When i was due to fly home, I was given no fit to fly certificate, despite my face being 3 times its normal size and my eye being black and blue. I was questioned at the airport as to whether or not they would even let me on the plane.
Roll on around 2 weeks, and I started getting excruciating pain from the 2 end teeth under the lower bridge. I flew back at my own expense and was seen by the doctor. Once again I was sedated, and they extracted the two teeth. However, they then reattached the same bridge leaving the two ends floating over empty sockets. They assured me this was ok. At this point, i expressed my concerns to the dentist Mr. GOMAZ, who became very angry and abusive. He shouted at me that I was a problem and made me cry. The staff were in absolute shock. I would also like to add that at this point I also had no translator, as my patient coordinator had decided to up and leave the clinic without telling anyone!
I returned home.
A few weeks goes by, and surprise surprise I start getting pain from the loose parts of the bridges that had covered the now removed teeth. I contacted the CEO of the company, and explained I now wanted the lower bridge remade but because or my experience in the antalya clinic, I wasnt prepared to go back there. So finally he agreed to send me to their Istanbul clinic at once again MY expense, however did state I would not need to pay any outstanding money until it was resolved.
The clinic at first tried to give me a whole new package plan, for which I was looking at thousands. I explained no, I just currently want the lower bridge remade. I was sedated (the clinic did cover this) and I had my bridge removed in preparation for the new one, but they took it upon themselves to remove the upper one too... in case the colour didnt match!!! So not only was i left with no bridges, I was then expected to pay for 2 renewals instead of 1! New bridges were fitted. Looked 100 times better. BUT. Next day, another problem. Another tooth needed extracting. Clinic tried charging me £400 for the sedation... eventually agreeing to do it if i covered half for the time being. And just when you think its over... the next day, another tooth needs to go (back molar) because it was causing horrific pain. But this time sedation wasn't an option financially, so had it numbed and pulled whilst absolutely petrified.
This was last visit to the clinic. When back in the UK, i was told i owed approx 4,000£ still. But the issues continued. Constant pain, dentist visits, with the final issue being a gap that had formed between my gum and lower bridge had allowed bacteria inside, causing a deep infection in my teeth and gums, which turned into a sinus infection and then spread into my blood.
At this point I hadnt heard from the clinic for a couple of months. No check up, no concerns for me. I wasn't willing to go back. So I found a new clinic. And that's when I was told the real truth.
Not a single one of the root canals had been performed properly. They were all rushed and hadnt reached the bottom of the canal. The sedationist who came recognised me from Agagsia, and in his words, on my first appointment they spent 4 HOURS shaving my teeth down, and only 2 HOURS doing 12 root canals!!!
So basically, because of this bodge job, ive had teeth removed unnnecessarily as the root canals just needed doing correctly. I am now looking at thousands for a new bridge, removal was required to drain the infection from the teeth.
I have written directly to Mr Orhan and been ignored so have now contacted a lawyer who is taking on my case. These people do not care about you,
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