I purchased four items from Agent Provocateur and needed to exchange one due to sizing. Customer service clearly stated that there would be no additional shipping fees on exchange items, yet I was still charged nearly £30 for the return. This is misleading and unacceptable. Very disappointing experience - I would not recommend.
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As a luxury lingerie brand and one of the most iconic fashion brands worldwide, we craft luxurious lingerie of the highest quality for our valued customers. We are proud to be synonymous with global leadership in style, design innovation and the empowerment and celebration of women.
