Agero sent a company that I will never use again for roadside assistance (through CONNECT). The service man, who said his name was "Z", was negligent and careless. After failing to start my car and agreeing it needed to be towed, he slammed the car hood down without returning the 2 plastic covers he'd removed to their proper places and securing them with the screws that he had removed, resulting in breakage of 2 engine top cover cut outs, which I discovered when I noticed the hood was no longer flush with the body. I asked him to open the hood and the cracked covers were readily seen. It also appears paint on the front left and right of the hood has cracked. He never accepted responsibility for breaking the cover and never apologized. I'm 72 years old--this is the worst roadside assistance I've ever experienced.
Claim your business profile now and gain access to all features and respond to customer reviews.
