Absolutely disgusted! I ordered Jeans from this company, unbeknown to me they were sent from Italy. I returned them as they weren't right. I had forgotten about it until I just got a debt collector chasing me for import duties and taxes for £91! I have explained they were retuned but they weren't interested. I went back to AG Jeans and they said, and I quote....."Dear Customer,at the time you placed your order, it was clearly stated on our website that UK customs duties were to be paid by the customer.The return has been closed, and we are unable to issue any further refunds.In the meantime, our policy has been updated to help prevent such situations in the future.We’re sorry, but we are no longer able to intervene in this matter.Kind regards,"What a joke, £91 bill for Jeans I never even kept and the company are not interested in sorting it, but they have decided to change their policies, just not for this case. Disgraceful company!Do not buy Jeans from them! I will be posting this review everywhere I can find!
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AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
