I've spent thousands of dollars on this brand both on and offline over the years. Took advantage of the Black Friday Online sale this year via my mobile phone. Accidently ordered the wrong size (28 waist vs 36) which I realized when I received my order. Contacted customer service. It's never a good sign when their response is their terms and conditions page, lol. I wasn't even looking for a refund, just a return for store credit. Never got a response back. This company is headed towards bankruptcy with their absurd treatment of good customers. Currently looking for my next brand of $200+ jeans.
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AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
