Worst Company Ever - Terrible ExperienceI had such a horrible experience with AGL. I started using their gas and bundled it with a SIM and NBN plan. After a ton of back-and-forth, they finally got my SIM working, but that’s where the problems started.I found out that I was being charged by both my old NBN provider and AGL at the same time. Turns out, my service was never even transferred to AGL, and they were charging me for nothing. I tried to reach out to customer support, but they were completely useless. No one knew what they were talking about, and I just kept getting passed around.On top of that, they sold my account to credit companies, demanding money for a service they never even gave me. I explained everything to them, and now they’ve stopped contacting me altogether.It’s crazy that such a big company has people who don’t know what they’re doing. Please do a favour to yourself. Avoid this Company.Note I have only reviewed less than 5 companies in my life. Most for good reason. I will be reposting same to other platform as well. Their service and how they waste my time make me frustrated make me write this long review.
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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.See more
