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Extremely disappointing and deeply concerning experience. My interaction with Agoda has raised serious red flags regarding transparency, financial handling, and overall professionalism. There appears to be misuse or mishandling of customer funds, along with repeated delays and unclear communication. This is not just poor service — it feels deceptive and unsafe for customers.
⚠️⚠️⚠️ Serious Warning to All Users:⚠️⚠️⚠️
Potential misuse of funds – Refunds are delayed or redirected in questionable ways without proper authorization.
Unclear and inconsistent communication – Responses are generic, repetitive, and lack accountability.
Unprofessional support system – Feels outsourced with no ownership or responsibility taken.
Risk in adding payment details – Strongly advise against saving or using debit/credit cards on this platform.
Avoid flight bookings – High risk of complications, delays, and financial disputes.
⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️Final Advice: Be extremely cautious. Do not trust this platform with your money until they demonstrate proper accountability and transparency.⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️
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