After more than 1 good experience with cruises (also with Aida) the last cruise was not a pleasure. We had neighbors in the next cabin who made a lot of noise from 1500 until 1900 everyday and the same early in the morning. We tried several times to talk with them but they didn’t care that the screaming and running of their kids bothered us and made our holiday less enjoyable. We complained at Aida Reception 4 times but they weren’t effective In solving the problem. We just had to accept the noise. The Aidaprima is a beautiful ship with a lot to do for kids and a large playground. We don’t understand that parents and Aida crew accept that a cabin is made a playground, running, jumping and screaming. Not all guests appreciate that. Reception crew tried nothing to make us happy. So never again Aida. Also the information provided was too late or inefficient. And the food was less than last time but that is is less important than a crew who tries to intervene when there are complaints. The route and the ship are beautiful as were Dubai, Doha, Oman and Abu Dhabi.
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