aig.com

1.2
1.2 Based on 102 reviews

American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions....

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Emily
SCAM

SCAM. I paid $40 via Expedia for the trip insurance and filed my claim for $890 hotel cancelation after my building was uninhabitable due to lack of running water (all water, toilets, etc.) frozen tanks and pipes risk of bursting, forcing us to stay local till the issue resolved. I have plenty of proof of the incident with 311 reports, local news articles, emails from my building, etc.The insurance got back to me 2.5 weeks after submitting and they denied approval even though it is clearly listed in the message as an approved Listed here in policy:"The following Unforeseen event is added to the TRIP CANCELLATION benefit: (b) the Insured’s or Traveling Companion’s Primary Residence is made Uninhabitable, or the Destination is made Uninhabitable or Inaccessible, by Natural Disaster (other than a hurricane), fire, vandalism, or burglary;Uninhabitable means:(4) the property is without electricity, gas, sewer service or water; or..."I do not take $900 lightly and would not have canceled it if I didn't see my reason in the policy. I would have gifted the hotel stay to someone, called the hotel to try to reschedule, etc.

1
Date of experience: Feb 25, 2026

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Business Details

  • American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.

  • language https://aig.com

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