I booked a flight through Expedia and purchased travel protection. I subsequently received notification that the flight was cancelled by the airline. I rebooked the flight through another airline and requested a refund of the flight and the travel protection. I received the refund for the flight. I have been in a battle with AIG for a refund of the travel insurance. Their claim was that I did not cancel in time. I requested my refund the morning after I found out my flight was cancelled. AIG refuses to refund my policy cost of $49.48. After many calls to AIG and Expedia, I have no resolution. I will contact my bank and attempt to begin the chargeback process.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.