Purchased medical evacuation insurance for a cruise. Then had the cruise cancelled because of Covid. Asked AIG for a refund or at least a voucher to be used on my next cruise. They refused because the cruise was cancelled less than 90 days from the departure date. There was no consideration for how Covid caught the whole world by surprise. Screw the customer and keep the money seems to be their motto. There are many, many, companies that will sell you insurance, there's no need to deal with carpetbaggers like AIG.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.