AFTER WRITING THE REVIEW BELOW, AIG FINALLY SETTLED THE CLAIM TO MY SATISFACTION SO I CHANGED MY RATING TO A MORE POSITIVE ONE.I made a big mistake purchasing travel insurance from AIG Travel Guard Insurance and I am writing this post so that you may not make the same mistake. During my insured trip I had multiple canceled trips on United Airlines (that’s another story) and incurred $4500 in additional expenses in order to get home. I filed a claim for coverage with a AIG Travel Guard Insurance in early April and now, in mid June, there is still no resolution. It is clear to me that AIG has no intention of living up to their contractual obligations and instead is engaging in stalling hoping I will go away without them, having to make good on their insurance obligations. I have received six separate requests for the same piece of information (documentation showing why United canceled the trip). I have sent AIG this information five times, records that prove it, and notes from two customer service people at AIG confirming that they have everything they need. There has been no resolution of this claim and I continue to get emails from them asking for the same piece of information. I have sent them five times. AIG Travel Guard Insurance is not worth the cost of the paper it is written on. Travel these days is tough enough, don’t make the mistake I made by making the travel, even more difficult by buying travel insurance from AIG.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.
