Hard to keep up with the everchanging policies AIG keeps enforcing. As soon as you are up to date with everything they need to process a claim, a new policy is required. Its just their way of discouraging customers, who do not have all the time needed, to just drop the claim. Yes, it is indeed a scam!
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.