I elderly mother in law has life insurance with them, and she has to call every month. No one knows what they are doing. Two years ago, they stopped the automatic deductions. They say they can't do that anymore....something because of her age. When she calls, she gets transferred several times before she gets to the 'right' person. They have told her to fill out a new form to get automatic deductions. We did it three times last year, after they send her the form. She even got a letter in January, saying they would automatically make the deduction on January 4th. But, of course they didn't. She has to call and give them a check number and pay it over the phone, after she finally gets to the 'right' person. When she called on February 7th to make her payment, the lady said it should have deducted automatically, and told her to wait until the 17th and call back if it wasn't deducted. I told her to call today, February 16th. She finally got someone who told her that she saw the request, but they would change the amount in March, so they couldn't make the automatic payment until March. AND, that she has been paying too much each month. OMG. It has been so frustrating trying to get anyone there to make any sense at all. I don't think anyone knows what they are doing.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.