I had an extended warranty for my whirlpool range from AIG. The appliance either would not heat up or indicated a temperature that was way above (200+ degree above) the actual temperature. Although this happened intermittently, it happened often enough (every couple of days or so when we used the oven). AIG refused to send someone out because they claimed that the problem had to be reproducible when the technician is out and also that the problem was not a functional problem. And they said that this condition was in the contract. To me it was a completely horrible excuse to avoid honoring a contract which was meant to repair an appliance when they no longer function as they should be. How can an oven that was 200 degree below be considered a functional appliance? And do I have to wait until the oven absolutely would not heat up until I can have it fixed? What if the oven stays this way for month and years? How can you cook bread and pastries with random temperatures? DO NOT BUY ANY EXTENDED WARRANTY CONTRACT FROM AIG. Any honorable company would have tried to fix it for me. It was most likely a problem with the temperature sensor. And they could have sent someone out to replace it even if it happens to be a 'good oven day' when the technician comes.
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American International Group, Inc., also known as AIG, is an American multinational finance and insurance corporation with operations in more than 80 countries and jurisdictions.