I was mistakenly charged $20 because their payment button lacks any confirmation dialog. A single click and the money is gone instantly. The site promotes a 'free playground' for testing AI models, but even after entering my card details for 'verification,' the playground is still inaccessible without payment. This is very misleading. I contacted the support team within minutes of the accidental charge to request a refund, but they refused, citing a strict 'no refunds' policy. The $20 in credits remains unused in my account as I never used their service. What frustrates me is the intentional design of the user experience: a large 'Top Up' button for immediate payment, while the option to remove your card is hidden in a tiny 'Billing Portal' link that's hard to find. There’s no confirmation screen, and no way to cancel once clicked. I had to initiate a chargeback with my bank. After checking reviews, I found many similar complaints about unauthorized charges and refusal to refund. This isn't an isolated issue; it's how they operate. If you're considering testing AI APIs, there are many reliable providers out there. This one isn't worth the risk.
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Access 200+ AI Models with a Single API: Your 24/7 AI Solution
AI/ML API, an innovative platform designed to streamline access to diverse AI and machine learning capabilities, announces a significant expansion. Now featuring over 200 AI models, AI/ML API provides customizable and easily integrated AI solutions, offering robust support for developers from startups to large enterprises.
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