Review Time
I was mistakenly charged $20 due to the lack of a confirmation dialog on their payment button. A single click resulted in an immediate charge. The platform advertises a 'free playground' for testing AI models, but after entering my card details for 'verification', the playground remains inaccessible without payment, which is very misleading. I contacted support just minutes after the accidental charge to request a refund, but they denied my request, citing a strict 'no refunds' policy. The $20 in credits sits unused in my account as I never utilized their service. What frustrates me is how intentional the user experience design seems: a prominent 'Top Up' button for immediate payment, while the option to remove your card is buried in a small 'Billing Portal' link that's hard to find. There’s no confirmation screen and no option to cancel once clicked. I had to initiate a chargeback through my bank. After checking reviews, I discovered numerous similar complaints about unauthorized charges and refusal to refund. This isn't an isolated incident; it's part of their business practices. If you're looking to test AI APIs, there are many trustworthy providers available. This one poses too much risk.
I was mistakenly charged $20 because their payment button lacks any confirmation dialog. A single click and the money is gone instantly. The site promotes a 'free playground' for testing AI models, but even after entering my card details for 'verification,' the playground is still inaccessible without payment. This is very misleading. I contacted the support team within minutes of the accidental charge to request a refund, but they refused, citing a strict 'no refunds' policy. The $20 in credits remains unused in my account as I never used their service. What frustrates me is the intentional design of the user experience: a large 'Top Up' button for immediate payment, while the option to remove your card is hidden in a tiny 'Billing Portal' link that's hard to find. There’s no confirmation screen, and no way to cancel once clicked. I had to initiate a chargeback with my bank. After checking reviews, I found many similar complaints about unauthorized charges and refusal to refund. This isn't an isolated issue; it's how they operate. If you're considering testing AI APIs, there are many reliable providers out there. This one isn't worth the risk.
Their website claims to offer very low pricing, but the actual billing is a mess. I made 9 requests and received charges that made no sense, with the dashboard showing over $135 for those calls. Support acknowledged it as a 'display bug' but couldn't clarify the real cost or provide logs. If a company can't accurately track usage or calculate billing, you should be wary of trusting them with your payment information. I had to file a dispute to recover my money. This platform is unreliable and presents a chaotic experience despite its attractive pricing. Save yourself the trouble and avoid it.
I paid for access to advertised 'GPT-5' AI models, but after conducting verified technical tests, it became clear they only offer GPT-4 while falsely claiming it to be GPT-5. When I reached out to them, they refused to issue a refund and offered misleading technical justifications. This service is deceptive.
I was charged $100 without my clear authorization. I intended to test the service just once, but they automatically billed me again without any notice. I tried reaching out to their support, but received no adequate response. This experience was incredibly disappointing and felt dishonest. I strongly recommend everyone exercise caution before providing any payment information on their site.
I paid $20 to use their API but encountered a misconfiguration causing constant timeout errors. The model usually runs longer than the 2 minutes before timing out. I worked with support for 5 days without any resolution. When I requested a refund since I couldn't successfully utilize the service, they refused. I recommend avoiding this provider and taking your business elsewhere.
I’m extremely frustrated with this service as they seem to be taking advantage of developers. I bought tokens under their advertised pay-as-you-go model, but shortly after, they began charging my credit card again as if I had signed up for a monthly plan. The APIs provided are completely dysfunctional, and none of the listed models actually work. Their website is full of false claims, and when I requested a refund, they outright refused. It’s evident their business model relies on taking money for services that don't exist. They also hide behind fake positive reviews to appear credible. However, a closer look reveals many others have shared similar experiences: unauthorized charges, broken products, and nonexistent support. Developers need to be cautious—this is not a legitimate API provider; it's a scam. Once they have your money, nothing functions, leaving you with no options. I’m sharing this review to warn others before falling into the same trap. I'm sure they will respond with 'contact our support', but they lack any real support; it's probably the same person scamming everyone while pretending to run a legitimate business.
The product doesn't work, and when I requested a refund, they cited their terms and conditions that prohibit refunds. I provided several videos demonstrating the product's failure. I didn’t use any credits because it was unusable, yet they maintain a strict no-refund stance. This is a clear scam. Stay away from this company.
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