I was mistakenly charged $20 due to the lack of a confirmation dialog on their payment button. A single click resulted in an immediate charge. The platform advertises a 'free playground' for testing AI models, but after entering my card details for 'verification', the playground remains inaccessible without payment, which is very misleading. I contacted support just minutes after the accidental charge to request a refund, but they denied my request, citing a strict 'no refunds' policy. The $20 in credits sits unused in my account as I never utilized their service. What frustrates me is how intentional the user experience design seems: a prominent 'Top Up' button for immediate payment, while the option to remove your card is buried in a small 'Billing Portal' link that's hard to find. There’s no confirmation screen and no option to cancel once clicked. I had to initiate a chargeback through my bank. After checking reviews, I discovered numerous similar complaints about unauthorized charges and refusal to refund. This isn't an isolated incident; it's part of their business practices. If you're looking to test AI APIs, there are many trustworthy providers available. This one poses too much risk.
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Access 200+ AI Models with a Single API: Your 24/7 AI Solution
AI/ML API, an innovative platform designed to streamline access to diverse AI and machine learning capabilities, announces a significant expansion. Now featuring over 200 AI models, AI/ML API provides customizable and easily integrated AI solutions, offering robust support for developers from startups to large enterprises.
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