I ordered a ‘Classic vintage dress’ and received a completely different, nylon, dreadful, badly made dress. It was also a different colour and the wrong size. I contacted them and they offered me 10% refund to keep the dress. When I declined and asked for a refund they told me to return it to an address in China and that I had to pay all shipping and tax (which they say will be 50-60% of the item cost). Their website says the opposite - ie when there is no fault on customers part, they cover shipping and provide a return label. I wish this review enabled me to upload images of the dress I ordered vs the dress I received. I couldn’t even send it to a charity shop. It is so dreadful. I also wish I could upload screenshots of the email conversations I have had with them. This company really is a scam. The clothes you receive are rubbish, and are NOT the same as the clothes advertised. The returns policy is complete fiction. They are clearly based in China despite pretending they are UK on the website. I am searching for a way to report them in the UK so that they can be shut down. Avoid.
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