The hydrocomm pro was purchased in Nov 2025 but the pH calibration refused to work after a month. After emailing aiper they say there are no probes available nor new units either. If I prepared to wait without a timeframe of when they are due. I agreed and after over a month I received a new unit. This unit failed to read orp from day 1. Emailed them again after already emailing them dozens of times and their resolution is a $50 refund. What a insult and pathetic attempt. I now want a full refund as I am not confident that these units are not fit for its purpose. Nor am I confident that I can buy new probes as they have been out of stock since my first complaint. These are to be avoided and so is aiper customer service. Not acceptable
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The inspiration behind Aiper comes from a story of a father's love for his son. In the summer of 2017, we received a letter from an old customer and friend named Jason. His son tripped on the long wire of a corded pool cleaner that he was using, fell, and struck his head He comforted his little boy and promised he'd never get hurt again. A personal touch and innovation, this is how we at Aiper develop our products. Aiper's cordless robotic pool cleaner was born at that moment.
The cordless feature making pool cleaning simpler, and safer. Compact, lightweight, and safe battery operated, Aiper create the best gift for people to enjoy their pools daily. See more
