aiper.com

4.1
4.1 Based on 1.1K reviews

The inspiration behind Aiper comes from a story of a father's love for his son. In the summer of 2017, we received a letter from an old customer and friend named Jason. His son tripped on the long wire of a corded pool cleaner that he was using, fell, and...

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Average Rating

4.1

/
5

1.1K Reviews

5 Star
70%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
16%

All Reviews

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Graham Buckton
I had 2 surfers over the past 2years and when they work they are great but they dont last long. The

I had 2 surfers over the past 2years and when they work they are great but they dont last long. The battery loses charge and doesnt recharge fully. They only have a 12 month warranty so theres nothing offered to fix it. Maybe buy a cheaper one if you can on alibaba it would probably last just ss long or even better. Overall disappointed 😞

2
Date of experience: Feb 05, 2026
carlos fernandez
I recently bought the Aiper X1 Pro robotic pool vacuum, and I couldn’t be more impressed! From setup

I recently bought the Aiper X1 Pro robotic pool vacuum, and I couldn’t be more impressed! From setup to cleaning, this little machine has completely transformed how I maintain my pool.

Here’s what I love about it:

✅ Effortless setup — Just place it in the water, and it gets to work right away. No complicated installation or tools needed.
✅ Powerful cleaning performance — It picks up leaves, dirt, sand, and debris from the pool floor with ease. The suction is strong and consistent.
✅ Smart navigation — Moves smoothly around the pool, covering every corner without getting stuck.
✅ Efficient and fast — Cleans thoroughly in a short time, so I can enjoy a clean pool without waiting all day.
✅ Easy to maintain — The filter system is simple to remove and clean — no mess!
✅ Great value for money — Comparable to high-end models but at a much better price.

Unlike traditional vacuums or manual methods, the Aiper X1 Pro does all the hard work for you — literally set it and forget it. My pool has never looked better!

Highly recommended for anyone who wants a powerful, reliable, and user-friendly pool cleaning solution

5
Date of experience: Feb 04, 2026
victoria louise
I had a problem with my Aiper device…

I had a problem with my Aiper device and contacted customer support. Communication was fast from the very start. Aiper collected my device on Friday, repaired it by Monday, and it was back with me on Wednesday morning — an incredible turnaround time!I received daily update emails from Dulce, who kept me informed every step of the way. Her communication was clear, friendly, and reassuring.I’m genuinely impressed by how quickly and professionally everything was handled. So much so that I’ve now added to my Aiper collection — I recently ordered the Pilot X1, and I’m already the proud owner of the Surfer S2 and Scuba S1 (2025). I have complete confidence in both the brand and their excellent after-sales service.Fantastic experience — thank you, Aiper, and especially Dulce!

5
Date of experience: Oct 24, 2025
michael higgerson
I own 4 devices

I own 4 devices, I have had to have repairs on 3, but Aiper has made returning and getting repairs or replacements extremely nice and quick and so I cannot complain

5
Date of experience: Oct 23, 2025
Mark Leberte
Company good- just seems like the…

Company good- just seems like the machine doesn’t really do a thorough job of cleaning pool bottom- not as good as Dolphin I had before( although it is considerably less expensive)

3
Date of experience: Oct 22, 2025
Sara
Excellent customer service- very prompt…

Excellent customer service- very prompt and helpful

5
Date of experience: Oct 17, 2025
aiperuser_mjng
Great cleaner for the price!

I got my Aiper quickly and it has worked amazing straight out of the box. It picks up super tiny debris in my pool that I never even saw. And it climbs the walls and steps with ease.

5
Date of experience: Oct 15, 2025
Cathi Shaw Franklin
2nd round of repaira

We have sent this back to be repaired and with in 1 week of repairs it was not operational again. We have for the 2nd time sent back the unit to be repaired again. I gave it 2 stars for the quick response time and their willingness to correct the same issue as was repaired. When it works, it is a wonderful unit!!

2
Date of experience: Oct 14, 2025
Jose Fiallo
Excellent customer service through all…

Excellent customer service through all the calls and e-mails due to issues with my Aiper Surface M1.

5
Date of experience: Oct 12, 2025
Louise N.
Good product and when there where…

Good product and when there where problems with the robot they act ,kind professional and quick.

5
Date of experience: Oct 10, 2025

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Business Details

  • The inspiration behind Aiper comes from a story of a father's love for his son. In the summer of 2017, we received a letter from an old customer and friend named Jason. His son tripped on the long wire of a corded pool cleaner that he was using, fell, and struck his head He comforted his little boy and promised he'd never get hurt again. A personal touch and innovation, this is how we at Aiper develop our products. Aiper's cordless robotic pool cleaner was born at that moment.

    The cordless feature making pool cleaning simpler, and safer. Compact, lightweight, and safe battery operated, Aiper create the best gift for people to enjoy their pools daily. See more

  • email service@aiper.com
  • language https://aiper.com/us/home

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