had a very bad experience with the Air Arabia ground staff at Sharjah Airport on my flight to Istanbul. Although all our checked luggage was underweight, on the way to the gate, they blocked us and tried to take us to a hidden spot under the stairs to weigh everything again and issue a ticket. the staff insisted on weighing every single carry-on item — including laptop bag and my personal handbag.This did not happen when we traveled with the same weight from Istanbul to Sharjah.When we asked for the manager and said we would record the situation, they became even more difficult. The behavior was unprofessional and unacceptable. I hope this incident is investigated seriously.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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