I have been ignored for four months regarding my compensation request — despite multiple written promises. My flight was significantly delayed, and I was informed that I was entitled to compensation under regulations. I provided all necessary information promptly and was told payment would be made within the specified timeframe. Four months later, I have received nothing. The airline has repeatedly confirmed payment would be issued but has ignored my follow-ups. This lack of accountability is unacceptable. I urge the airline to process my compensation immediately and provide an explanation for the ongoing delay.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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