Have chosen their value tariff for return flight KRK - BKK, HKT - KRK, which guarantees check-in luggage for all the flights. After paying and checking final conditions came out the booking system has an error, which changes the return flight HKT - KRK to non check-in luggage included! I run the booking once again to see if it's not me who made a mistake and no! Contact with support team disaster. We have all included in our correspondence now with customerrelations, contactus, g9support, pl-sales all from airarabia.com, no answer since couple of days we tried also chat which is even less helpful.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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