Air Arabia is not reliable and not customer friendly! Watch out! Thursday 19 January 23 I booked a ticket from Amsterdam to Fez. We boarded the plane in Schiphol from 7 pm to 2 am without any information about what is going on. After 5 hours in stationed planes, we are told that the plane is not going to leave and that our flight has been cancelled. Nothing arranged! Air Arabia has no representative at Schiphol, so no one to talk to or to arrange anything for us. A day later I tried to contact Air Arabia to change my ticket to another day or to arrange something, unfortunately you are talking to someone from the call center who cannot arrange anything for you. Contacting call center Air Arabia at least 10 times and still not heard from Air Arabia and no solution found! Beware they can't be trusted and they don't care if you go on a trip or incur expenses or get into trouble because of them!I still haven't heard or received anything from them and not even sorry for the inconvenience.You've been warned
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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