Worst customer service ever, lost 154€ refund, they changed the flight dates, I asked for a refund, every time someone respond, he closes the ticket, I create another one by replying to the old ticket, they ask me the same question again and again, they demand the same document to prouve that i did pay for the flight, they tell me the money gonna go back to you in three work weeks, closes the ticket, nothing happens, i reopen again, it have been months now, didnt get my money back, they lied about the bank confirmed that i received the money, i asked for that proof, cause the bank told me the opposite, at the end they blocked me, cause when i reply now, nothing happens, they dont create another ticket anymore, and i guess i lost my money
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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