I booked a flight for next week mistakenly I chose November instead December. Like every one I tried to change the flight both online and by calling. Online my experience was awkward 😑, gives the option to change one way and not both !!! Phone call, number in Madrid is not working and voice message tells you that 🤯.Next level, contacting customer service by email imagine after explaining to them what I have done ( online and calling) they have sent to me a link to change the flight which is the same in there official site which is not working and a call center number in Morocco. This is my first I have seen an airline who does not care at all with their clients not like Turkish Airlines or Qatar Airways.My last option is booking another flight but not anymore with your irresponsible CompanyCheers
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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