Never ever experienced such a unprofessional service from a operator till day,Booked Etihad flight roundtrip from Dublin to cochin and first fly was in August with out any hassle, but for the return trip cochin to Abudhabi flight is operated by Air arabia and thats really horrible.Issues faced.Waiting for boarding pass in cochin airport for over 4 hour with my mom, wife, 5 months baby and the reason shared by Air arabia staffs was all of our tickets is ok but there Wife's and Baby's name is not in the passenger list,Before 10 minutes of flight they said boarding pass is oke,While flying they provide the food to some person's and denied to us they replied there is no name on the list,Several time asked for water and even the crews are not able to response.While reach abudhabi waiting for the boarding and the Airport staff says need to wait aside due to some problems cant provide access to the next flight, ( wait for another 45-50 minutes) finally they rushing, calling, mailing after the hurry works one person came and said u can fly bur the problem was from Cochin there no evidence provided by the air arabia about we 4 passenger's including my 5 month baby.NB: Booked the all Tickets on July and use the same for fly to india on august,
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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