I flew from Gatwick to Fes(Marocco) and on the way backBeware of the hand baggage allowance! They charged me 50 euros for exceeding the maximum of 10kgr just by 3 kgr... and on the same time the flight was almost empty!You couldnt check in from the website or the mobile app ( i dont even know why it existed inthe 1st place). When you tried to put the airport it didnt even show on the screen! So they were actually blackmailing me, without giving me the ticket to board if I i didnt pay for the 50 euros charge. And that was just for 3 kgr more! I think rules are rules but when you know that the flight is not really full and you dont exceed the allowance by 10-20 kgr, I think it should be acceptable that 3kgr wont hurt anyone...I would never recommend anyone book with this airline rather than picking up a more serious one and more professional. Giving more money to a better airline rather than having all this behaviour and attitude is much preferred.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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