I booked ticket from Air Arabia and noticed that I entered my Last name “AAA” eventhough i have two surnames, “AAA BBB”. I promptly notified Air Arabia and got a reply in less than 5 hours, to provide my PNR and Passport Copy. I checked the airline website meanwhile and I was shocked to see AED 435 being charged for the inclusion. The Support staff (Reservation) of Air Arabia were so kind enough (for a budget carrier), and readily sent me a new itinerary with my revised name on it. This is such a good gesture, and an indication that the new Air Arabia is no less than any other airline in the category. Will share my travel experience as soon as I travel with them.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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