Worst customer service experience. Charging the laptop as extra in hand carry baggage. And that too without any prior notice or information. Have to pay 100 AED extra for my laptop. Not in any other airline, out of my 10 tied ones, laptop is considered in hand baggage. Only Air Arabia is a worst exeption.Moreover, they want to book my hand baggage as checked-in baggage, when I asked for fragile tag. They were not having it. Pathetic.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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