airarabia.com

3.6
3.6 Based on 338 reviews

Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet. Today, people have far too little play in their lives but travel is one adventure that ke...

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Annie Long
Awfull customer service

Our flight was affected by the disruptions in Gatwick airport caused by drones. Understandable that unpredictable situations occur, but the way the airline company treated us was awfull leaving us waiting on the plain for 7 hours without any water !!Later and in the absense of any information we received an email from the company asking us to phone them. More than an hour on the phone at a charge of more than £50 and noone picked up!! On top of that despite the company's representative informing us that we could get refund for the cost of the flight if we didn't fly with them and chose other means, the company now refuses to do so!!

1
Date of experience: Jan 08, 2019

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Business Details

  • Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
    Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
    Air Arabia, Where NextSee more

  • email contactus@airarabia.com
  • call +97165580000
  • language https://airarabia.com

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