In August 2011 during my fly from Kathmandu (Nepal) -> Sharjah (UAE) -> Istanbul (Turkey) my backpack 20++ kilos was lost. Very bad communication with the company's offices in Istanbul and in Sharjah. The people didn't answers my emails and I had to call them in Istanbul and Sharjah. I took a long time to find out that my luggage was lost. Air Arabia is not registered in an electronic service worldwide.. where a lost luggage can be traced everywhere. They had to check about my lost luggage manually.
After a year of miscommunication they give me 300 USD about my lost backpack. 300 USD was just the cost of the backpack without the content.
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Flying to over 170 + destinations and pioneering the best fares in the region, Air Arabia was built for those who have places to go, things to do and people to meet.
Today, people have far too little play in their lives but travel is one adventure that keeps them going. Boosting their spirit to never stop and keep flying, our focus is to offer the lowest fares, more destinations and comfortable travelling. We want to make travel easy, fast, convenient and fun for all our passengers.
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