Purchased a product a few weeks ago. Firstly, the touted compression area fails to seal correctly. It appears to work initially with the not-so-great pump provided (at an additional cost), but after 5-10 minutes, all the air escapes, making it no different from a regular zip compartment. Secondly, the internal space is surprisingly inadequate, even less than most backpacks of similar size. The excessive padding and partitions result in less usable space in a bag I bought to carry more. Additionally, I ordered it based on the promise of 3-day express shipping, but the company didn't even respond within that timeframe, let alone ship it. When I inquired about a minor defect, I received a standard reply directing me to an irrelevant video. Their marketing is polished and makes it seem impressive, but unfortunately, it’s just vastly overpriced and fails to deliver. Look elsewhere for a backpack and don't be misled by their inflated prices.
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