This morning, I had my first bad experience with the company. Weighing bags at the gate is not something even the lowest-cost airlines do. I was barely over the limit and charged €75 for what they claimed was heavy luggage! Outrageous for just 13kgs. It seems this policy was introduced recently. The new leadership appears to be playing games with passengers. Many were charged this morning; do they think passengers will spend money during the flight or leave in a good mood? I will avoid this airline in the future.
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airBaltic is the national Latvian airline that offers cheap flights to over 50 destinations in Europe and beyond from Riga, Vilnius and Tallinn. Its convenient flight schedule is great for both business and leisure travel, and frequent online deals at low prices provide the option to book holidays well in advance or grab a last-minute flight. Tickets are available for booking online on airBaltic.com, at travel agencies or via airBaltic call centre.See more