The company has one of the most unreasonable baggage policies in Europe. An 8kg combined cabin limit is already absurd, but charging €60 for two travelers due to one bag being slightly over, while our checked luggage was within limits, feels like blatant fee exploitation. We were traveling together. Their initial action was to impose a €30 charge per person. Only after redistributing our belongings did they “permit” us to pay €30 instead of €60 — as if they were granting us a favor. There’s no flexibility or common sense. The staff seemed cold and robotic, clearly trained to extract fees rather than assist passengers. This is not about safety or operations; it’s purely about squeezing extra money at the gate. A disgraceful practice. I would recommend avoiding this airline.
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airBaltic is the national Latvian airline that offers cheap flights to over 50 destinations in Europe and beyond from Riga, Vilnius and Tallinn. Its convenient flight schedule is great for both business and leisure travel, and frequent online deals at low prices provide the option to book holidays well in advance or grab a last-minute flight. Tickets are available for booking online on airBaltic.com, at travel agencies or via airBaltic call centre.See more
