I had a very unpleasant experience with the cabin crew on flight BT139 from Riga to Copenhagen on March 5, 2026.
When boarding the aircraft, none of the three flight attendants responded to my friendly greeting. One stewardess in particular appeared very arrogant and unfriendly throughout the flight.
While I was asleep with my seat slightly reclined, the same stewardess suddenly pushed my seat forward during the approach to Copenhagen without waking me or politely asking me to put it upright. I was abruptly woken up by this. When I tried to speak to her about it, she simply turned around and walked away without saying a word.
As a frequent flyer, I have been flying every weekend between Copenhagen and Riga since August and have spent several thousand euros with this airline. I have had good but unfortunately numerous negative experiences before, but this was by far the worst and most arrogant behavior I have experienced.
From the cabincrew of an airline, I expect basic courtesy and professionalism. Due to this arrogant and disrespectful behavior by the cabin crew, I can only give one star.
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airBaltic is the national Latvian airline that offers cheap flights to over 50 destinations in Europe and beyond from Riga, Vilnius and Tallinn. Its convenient flight schedule is great for both business and leisure travel, and frequent online deals at low prices provide the option to book holidays well in advance or grab a last-minute flight. Tickets are available for booking online on airBaltic.com, at travel agencies or via airBaltic call centre.See more
