The beginning with the service was quite disappointing, involving numerous calls to technical support and several weeks of issues with no internet and inadequate communication. However, I eventually managed to reach a representative who calmly addressed all the problems and got us connected. I can't fault their customer service, so I give 5 stars for that. Everything is resolved now, and the connection is indeed fast and reliable—a refreshing change for us living in a rural area where options are limited!
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