Reece was patient, understood the previous, poor actions of Airband and 3rd party Open Reach, where return phone calls were not made and the original in person installation didn’t complete the job.
Reece, as senior technical support, resolved my installation over the phone which took a hour or so. He intended to make sure he stayed on the phone call until the situation had been dealt with.
A welcome professional who’s very good at his job.
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