I booked a trip and made a payment through the app. They deducted the amount from my account and then canceled my reservation. There was no reply to my emails, and when I called, I was told there was a system issue, and the refund would take a month. If I wanted to rebook, I had to pay again. Last year, I also had to make multiple calls to get a refund after waiting three months.
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Airblue Limited is a private Pakistani low-cost airline with its head office on the 12th floor of the Islamabad Stock Exchange Towers in Islamabad, Pakistan.