Unclean accomodation at arrival and had multiple issues with the host. Everytime I would try to resolve it with their customer service (all remotely based from India), they would claim I would get 30% off all affected nights. When I finally left, I had to argue with multiple people as the company didn't want to honor what was told and told me I was out of the loop (as if it was my fault). On top of that, when I wrote a negative review about the host and my experience, Airbnb had it removed because the host complained it was harassment since I had asked for a discount for the poor experience and host refused. They over protect mediocre accommodations. Will not book with them again.
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