Booked online for month stay at house while I figure more permanent residence as am moving from Canada to USA. My working VISA took longer than expected and went from moving check in date to a week out then requested another week but declined. Canceled check in 4 days before check in without knowing cancellation policy and all funds paid upfront not returned. Can understand paying cancellation fee and/or being refunded with credit even but not one dollar returned. Host says following strict airbnb policy and airbnb says following host cancellation policy. I get is not hotel chain but do they withhold funds when cancel 4 days before check in ?
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